18-Month Limited Warranty Hyangin warrants your new product to be free from defects in materials and workmanship for a period of 18 months from the date of original purchase.

1. What is Covered?

• Screen panel failure (no display, flickering).

• Port connection failure.

• Hinge or stand mechanism failure under normal use.

• Dead pixels exceeding the ISO 13406-2 Class II standard (more than 3 bright/dark pixels).

2. What is NOT Covered?

• Damage resulting from misuse, abuse, accidents, modifications, or improper installation.

• Physical damage to the screen (cracks, scratches) caused by dropping or pressure.

• Damage caused by using non-certified power adapters.

• Compatibility issues with devices not listed in our compatibility guide.

3. How to Obtain Service To obtain warranty service, please contact us at support@hyangin.com with your Order ID and a description/photo of the issue. Our team will provide troubleshooting steps or issue a Return Merchandise Authorization (RMA).